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Enterprise Class

TrackSite is being used by many of the online businesses and corporate sites to serve both needs of everyday use by online sales teams and site maintenance staff as well as sophisticated research needs of marketing analysts and online business strategists. These companies have compared TrackSite with leading web analytics tools on the market and where impressed by TrackSite's flexibility and advanced analytical capabilities after just a few days of trial and keep actively using it since then. TrackSite allows them to understand how online customers interact with their sites and lets them quickly identify and measure factors that uniquely affect their online businesses and design marketing strategies based on TrackSite's web analytics. These companies have achieved competitive advantage of their online channels by effectively using TrackSite. See Enterprise-Grade Web Analytics.

Economic Analytics

TrackSite offers deep, revealing and actionable insight into revenues, costs, profits, and entire economics of online business. Is specific search phrase profitable? How much income is generated by specific landing page, advertising campaign or product. Is specific pay-per-click advertising a cash-cow or cash-leakage? What website's pages are most popular among most profitable buyers? TrackSite provides rich and comprehensive economic metrics/analytics of online business that answers all such questions. See Economic Web Analytics.

Conversion Analytics

Whether your online business is the simple step-by-step purchase process or non-linear weeks-long multi-visits persuasion, TrackSite will analyze its complete conversion metrics, including conversion rates and conversion funnel metrics. TrackSite is capable to uncover conversion metrics for arbitrary sources, targets and processes. Analysts can view funnel graphs of buyer conversions and customize these diagrams to get a deeper view of revenue generation process or visitors behavior. See Conversion Analytics.

Comprehensive Web Analytics

Web analytics is presented by complete set of 64 customizable, information-rich, multi-stats reports, each selectively reporting multiple performance indicators selected by user from set of up to 64 indicators/statistics that together cover every aspect of on-site activity of online business. See Comprehensive Web Analytics.

Online Marketing Analytics

TrackSite provides complete web analytics necessary for management of online marketing. See Online Marketing Analytics.

Superior Usability

Simple and intuitive browser-based interface that is trivial to learn and understand presents all TrackSite's capabilities in non-confusing, consistent, professional, strict & clear (Wall Street fashion -- no exciting colorful toys) and elegant way with lots of help text available right on the report's page (no need to rush through manuals). See Demo.

Multi-Site Analytics

Aggregate data across several web sites or analyze each site individually. See Multi-Site Web Analytics.

Collaborative Teamwork

Since there are multiple people involved in decision-making, TrackSite provides multi-user mode to enable easy sharing of analytical information and empower collaborative teams. See Multi-User Web Analytics.

Your Own On-Site Analytics

One of the key benefits that TrackSite offers (especially for corporate business) is the low cost ownership of entire web analytics system that runs on-site (as opposed to that hosted remotely by third-party analytics provider). Running on-site has many technical benefits, from avoiding data losses and notorious accuracy problems due to third-party cookies issue (that affect hosted third-party web analytics providers) to extra ability to track web server metrics and search engine (and other) bots offered by TrackSite. Even more importantly, TrackSite web analytics that may contain years of valuable insider data, such as business metrics and  private data collected about visitors and customers, is under your full control, kept inside your organization and not exposed to third party decisions. TrackSite operation is under full control of its users. This avoids dependencies on third-party provider of mass-commodity web analytics as well as allows unlimited flexibility in customizing and fine-tuning advanced dedicated analytics system to exactly meet needs of specific online business. See Own On-Site-Hosted Web Analytics.

Enterprise-grade web analytics

Search Engine Crawlers Tracking

Know exactly when specific page or file of your site has been indexed by specific search engine crawler, how frequently it gets revisited and re-indexed, and perform search engine optimization (SEO) accordingly. See Bots/Crawlers Tracking.

Web Server Metrics

Web server metrics reported by TrackSite allows to observe full picture of on-site activity, including number of hits served, HTTP response codes, data transfer volumes, transfer rates, connection bandwidth, total web server time spent on each page or file, etc. These stats are reported both aggregately for entire site as well as per page and per URL. In addition, with TrackSite the site maintenance team can monitor 404 Not Found and a like errors, spot broken links, detect abnormal webserver activity, optimize web server performance and bandwidth utilization, etc. See Web Server Metrics.

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We understand that reading through our website you may have questions. Probably, many questions. Do not hesitate to ask them. Let our consultants answer...

Main Features

  • Powerful and Flexible
  • Comprehensive and Easy to Use
  • Real-Time Interactive Reporting
  • Online Business Segmentation
  • Enterprise Class
  • Blog Activity Analytics
  • Content Syndication Feeds Tracking
  • Social Networking Analytics
  • Rich Internet Application (RIA) Tracking
  • Economic Analytics

Customizable interactive web analytics

Customizable Interactive Reports

TrackSite offers information-rich, customizable and extremely flexible reporting that meets even the most sophisticated research needs of online marketers and business strategists. While for casual use the default report setting with a few basic indicators may be  enough, TrackSite offers single-click extensibility and unparalleled wealth of various analytics that expert analyst is free to choose from to meet goals of each specific analysis/research. This built-in adaptability allows TrackSite to give precise answers to unique questions, something that analytics experts would value the most. Compare anything to anything, add or omit data, focus on key indicators/statistics and key visitors segments. On a single page each report can selectively present multiple performance indicators, selected by user from up to 64 indicators, so that analyst can see complete picture represented by combination of indicators, see correlations of multiple time series (e.g. see that growth in number visitors is attributed to growing search traffic, etc.). See Customizable Interactive Reports.

Tracking Individual Visitors

TrackSite allows marketers and sales people to track on-site experience of individual visitors and manage customer relationships based on individual customer tracking. Individual registered visitors/customers appear under their names or pseudonyms (if they choose to not disclose their names) in web analytics down to clickstream level. This allows extremely effective handling of support requests or consulting queries. Moreover, this allows to profile and compare performance of individual visitors, spot and track individual key customers (or even suspected competitors gathering information on your site). Individual visitor/customer information (that they choose to disclose about themselves) can be used in web analytics in various ways to benefit online business, from simple marking of visitors that are special in some way to advanced visitors segmentation and customers relationship management. See Individual Visitors Tracking.

Advanced Analytics of Search Phrases

Analyzing on-site behavior of searchers  – visitors who find site via search engines – is of fundamental importance – without it SEO and search results advertising may be totally ineffective and even useless. Up to the challenge, TrackSite provides highly advanced web analytics for all search phrases that visitors use to find web site's pages in search engines, both organic and sponsored search results, including landing page viewing time, visit duration, time-on-site, pages seen, revisitors,  conversions to various targets and many more!  Search phrases are reported for entire web site, per-engine and per-page. For online businesses that rely on search engine advertising TrackSite offers unmatched analytical power to increase conversions and effectiveness of both SEO and paid search results. See Search Phrases Analytics.

Campaign Management

Track performance of individual ad campaigns, email campaigns, landing pages, content items, etc., and separately analyze on-site activity (conversions, revisits, time-on-site, etc.) of visitors/customers generated by each such campaign. See Campaign Web Analytics.

Content Syndication Feeds Tracking

Use of content syndication feeds, like Atom or RSS, by site visitors and online businesses is increasingly popular in new Web 2.0 era. Just facts: all modern browsers natively support feeds subscription; feed readers are among the most popular Firefox plug-ins; many large online service providers, like Google, offer popular feeds aggregator services. For online businesses feeds play an important role of keeping their subscribers (visitors and customers) up to date about news, new content, product announcements, etc., retaining their attention, even if they do not revisit site very often and, thus, remain invisible to traditional web analytics tools, but returning them back to the site immediately when they become interested about anything communicated via feed.

But... is there any sense in spending time, efforts and money on implementing and updating feeds in our case? Is there any one reading updates on the other end of the feed? If yes, how many of them keep reading our feeds? Have feed subscribers ever returned to the site induced by the feed? Do feed subscribers ever convert? Does it pays off to invest more to make feeds more attractive to subscribers? TrackSite comes fully equipped to provide answers to these new questions... Read more about  Atom/RSS Syndication Feeds Statistics Tracking.

Customers: TrackSite Makes Difference

"We've already used other web analytics tools. They where good, but don't give the information that we need so that we can see quality of referrer traffic... Imagine, you get the URLs where your visitors are coming from and counts for each URL, but that's not enough. How can you tell if these visitors are just visiting a couple of pages and then go away forever. If you were doing PPC advertising, then this is what normally happens due to the amount of fraud in some of them - traffic may well be of very low quality. That's why the need for more powerful web analytics solution has become evident. Tools that we have used are too general and provide not enough detail. TrackSite made things different. Now we know exactly what visitors from specific referring source do on our site and can compare quality of referrers, so that we can focus on good referrers that bring us more prospects and, eventually, more sales..."
Rom Bergman, Vice-President Marketing, M2 Real Estate Agency, Tel Aviv

Action Plan

Blog

Publications

Visitor Tracking Intelligence : Best practice guide on how to track and analyze on-site behavior of individual visitors. Spot visits of clients, long-term revisitors or even competitors to your site. What they are looking at? How often? Handle email and phone queries based on what visitor have seen on your site. And many other opportunities of individual visitor tracking...

Comparing Effectiveness of Search Words : Best practice guide on how to use full power of TrackSite to analyze relative effectiveness of different search phrases...

Visitor Tracking: Triple Counting : Is visitor tracking an exact science. How accurate TrackSite is? This issues are discussed in depth for real-life example...

Web 2.0 Analytics

Models of online business have evolved both technologically and socially. What is the value of social networking, blogs and community for online business? Is content syndication (feeds) effective for customers acquisition and retention? Does RIA technology brings significantly higher conversion rates? TrackSite is designed to answer all these new questions allowing online business strategists to take best action in the emerging Web 2.0 environment. With TrackSite companies can evaluate the impact of user-generated content (comments, reviews, forum posts, images, audios, videos, etc.) on conversions, orders, memberships, subscriptions and revenues; understand the value of blogs for business; take out guesstimates and get complete accurate analytics for RIA-sites; enrich individual customer profiles with records of their on-site activity as well as identify and analyze important customer segments to deliver targeted products, services and messages. See Web 2.0 Analytics.

Online Business Segmentation

Even if online business combines multiple segments and models, such as e-commerce, advertising, lead generation, different products, services, support and subscriptions, TrackSite will analyze them separately to identify and measure the unique factors that affect each business segment.  TrackSite allows you to understand exactly how different types of visitors behave on a site. Define  arbitrary visitors/business segments and examine any analytics that is unique for that specific segment. For example, see what web pages are most popular among visitors coming from specific referring source, advertisement or "landing" page, and compare them to pages popular among all visitors or in other segments. With special Visitors Segments report TrackSite can render web analytics for each of multiple different segments simultaneously to compare and rank them. TrackSite's unparalleled segmentation capabilities allow for advanced analysis of online business and visitors behavior. See Online Business Segmentation.

Real-Time Reporting

Real-time dashboard Monitor as well as every report ensure that online business performance indicators and mission critical data is real-time up to current second. No delays or external dependencies. No data processing schedules or arrangements. Just click and get your  recent, up-to-last-second web analytics immediately. You can even observe how specific visitor (customer, partner, friend) moves through your site in a real time. TrackSite means true real-time. See Real-Time Web Analytics.

Comprehensive real-time web analytics

Configurable Monitor Dashboard

Select and combine key performance indicators, including custom ones, that are most important for your online business on a single Monitor page for at-a-glance insight of current business dynamics. See Customizable Monitor Dashboard.

Downloads Analytics

Needless to say that file downloads statistics is very important for online business, often it is a proxy of market share, and for many online businesses downloads are the main single distribution channel. For that reason TrackSite offers high quality web analytics of file downloads – PDF files, distribution archives, images, audio/video files/streams, etc. – that is subject to all TrackSite's benefits: real-time, comprehensive, customizable. With TrackSite analysts can attribute downloads to specific online business segments or visitors segment, campaigns, search phrases, etc., measure downloads conversions as well as apply other TrackSite's advanced analytical capabilities to analyze file downloads. See Downloads Statistics Tracking.

Rich Internet Application (RIA)

What if site is built using Ajax or Flash or similar advanced technology? For most web analytics solutions it is a total black box, but not for TrackSite. Not a problem at all. TrackSite can track such site to the fullest extent possible and present analytics of processes that happen inside RIA black boxes. See Ajax/Flash RIA Web Analytics Tracking.

...And Even More

How It Works?

The TrackSite web analytics software package is installed on server. Simple to use and administer. Works autonomous without maintenance. Automates tagging of tracked pages (if needed). Provider-independent. User-friendly, well-documented and well-supported.

See How It Works.

TrackSite - advanced web analytics software