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Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere via web.

DEKSI BackUP Manager is an advanced, powerful, and feature rich backup utility that includes many valuable features, such as e-mail notifications and a backup error log. It can be run as service on Windows NT, XP, 2000 and 2003 PCs.

Monitors networked devices and TCP/IP services running on them. Allows to ping hosts and check TCP and UDP ports. Shows a current status, sends notifications by email, generates log, HTML and CSV files and executes custom scripts. Run as NT service.

Mediastate 2.0 is a web-based solution for tracking the creation, movement and destruction of all your server backup media, and for cataloging all your original CDs.

CTCnet is a collaboration and knowledge management software tool. Available to users through a standard web-browser, it provides comprehensive project, document and process management functionality, combined with version control and search.

Synchro Backup is an easy to use backup utility which synchronizes your precious files to local drives, network locations, flash memory, and many other types of removable media. Supports VSS (Shadow Copy) so you can backup files that are in use.

An advanced task scheduler / automation tool for Windows. Client/Server architecture. Remote, secure control across the Internet. Start processes, copy files, remote scripts. Triggers that starts jobs can either be based on time or system events.

RASMaster combines an Internet reconnection tool, IP Notifier, DialUp Scheduler, and Keep-Alive tool into a single easy-to-use utility.

Plaxo keeps your Outlook address book up-to-date. You choose which people you want to get updated contact information from. Their replies are automatically inserted into your address book. eWeek http://www.eweek.com/article2/0,4149,1234228,00.asp