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 Service Center Manager SCM software for service centers and workshops
Complete Menu Recipe and Customer Management Software
Aegis Service Desk is an ITIL based service management system
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SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer.
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MenuMagic is a complete menu, recipe, and customer management system specifically developed for personal chefs, small-event caterers, and other culinary professionals. Plan menus, track customer preferences, and print recipe labels.
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Aegis Service Desk is an ITIL based service management system.
The following ITIL processes are fully integrated:
Incident Management
Problem Management
Change Management
Configuration Management
Service Level Management
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ESCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer.
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OSC represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer.
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For Contractors and Tradesmen,Schedule Requests for Repair Service
Receive Customer phone calls, Enter problem description (can be saved) then view calendar for 2 vehicles, schedule . Calendar can be viewed at any time for dispatching.
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FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention
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Instant Billing is an add-in product for Instant Quote Professional. Instant Billing is a billing tool for quickly generating recurring invoices (bills). Supports finance charges, late fees and flexible billing cycles by customer.
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FrontSupport is customer support/helpdesk solution that integrates with ACT and GoldMine. FrontSupport enables you to track and manage customer support issues from the time they are reported to the time they are resolved. In addition to storing and..
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
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